Frequently Asked Questions

Everything you need to know about your Fantech gaming gear and orders.

How long does shipping take for my order?

Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on your location and customs processing.

What is the warranty period for Fantech electronics?

All Fantech products come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.

Do you offer returns or exchanges?

Yes, we offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.

How can I track my package?

Once your order is shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.

Where can I download the drivers for my gaming mouse or keyboard?

You can download the latest software and drivers directly from our 'Downloads' section on the website by searching for your specific product model.